Hilton Nottingham Hotel

Warm, friendly atmosphere. Staff were all really professional yet , yet friendly and felt so comfortable, in all aspects of help . Room was nice, clean, and warm. They helped with a surprise birthday request at short notice . The location was perfect. Bang in the centre. Yet you didn't expirence any noise. Loved the cosiness of the hotel. Added addition, which I really wanted and liked, was the lovely gym swimming pool, steam room, and sauna . Staff were extremely helpful.. Each member of staff did an excellent job. In my opinion . Would most definitely stay again.

Upon arriving to the hotel the staff were lovely and professional. We did mention that on the booking we wanted rooms together or at least on the same floor which they did not do which was not good especially as I had booked the 3 rooms months before. Upon arriving in the room I was hit with a cold breeze as the window was left open in my room and it was freezing. The room itself was lovely and clean and it was a lovely space. The TV, fridge, iron, safe and ironing board etc were great to have in the room. Breakfast was amazing!!!! Loved it! There was something for everyone and everything was laid out beautifully. The brilliant thing was the lovely gentlemen who cooked fresh eggs/poached & omlette, such a lovely touch. The breakfast staff were lovely. My entire stay was amazing, the staff amazing and the hotel was amazing. We are definitely booking to go back.

The staff were all so friendly, very caring, helpful and just excellent customer service! You feel so at ease with them. Great facilities included such as hair dryer, shampoo, conditioner, body wash, hand wash, towels. The bath robe, toothbrush and toothpaste are available from the reception when requested. The staff also has local knowledge. It's so close to Christmas Market if you're ever thinking of visiting it, it's very central, close to shops, it has McDonald's and Taco Bell right in front of it and also the Victoria Centre which is a shopping centre. The Hotel is also just a walking distance to Nottingham Castle and Robin Hood Statue.

Room was comfortable and clean. Had breakfast in my room, and the croissants were excellent - and I’m a connoisseur of croissants! Staff were friendly and helpful, but not intrusive.

I had orignally requested the room I'd stayed in the year previously as that had been the first time my partner and I had taken a trip together, but records didn't go that far back, however, the lady said she'd make sure we had a nice room, and we certainly did! I wish we'd been staying more than one night to make the most of it - spacious, clean, the cans of water were a nice bonus. This hotel is so ideally located both for exploring Nottingham, and for gigs at Rock City or the Rescue Rooms. Oh, and the breakfast is wonderful! so much choice.