Hilton Nottingham Hotel

The breakfast had a lovely selection from cereals, pastries, yougurts to full cooked breakfast. The hotel is right next to the main shopping area, restaurants and bars. We were attending our daughters graduation and the staff couldn’t have been more accommodating. They let us check in early and we’d paid a little extra to have balloons put in the room which turned out to be a bunch of flowers, a helium balloon, a small bottle of procecco, a little cake with congratulations written on the plate and a little card. Our daughter was delighted and such a special touch! We had complimentary late check out as well. All the staff were so friendly and helpful - especially the lady behind the desk who organised our room - so big thank you to her!!

Very friendly and welcoming staff. Digital checkin and check out using the app and keyless door entry again using the app. Room was very clean and had the most amazing shower and huge bed with very comfortable bedding. Brilliant black out curtains. Good up to date hairdryer that dried my hair super fast. Always a plus. Use of the pool and spa facilities which were excellent additions, everything was super clean and staff very helpful too. My only gripe. We stayed in a king size room. Our mirror faced the wall in a small space so I wasn’t able to put the stool there to do my make up. I don’t like doing it in the bright bathroom light nor to dry my hair. I ended up doing it in the camera of my phone using the bed side table. We didn’t have a spare table in our room. As there was no addition room for a chair or table. We found waiting for lifts in the morning took a long time due to the staff being busy with their jobs as I am neurodivergent and physical disabilities I found this hard on my body to wait and when we did get in the lift people and staff squashed them self’s in. It’s an old building and I understand it can only have so many lifts. Also the tv was very hit and miss what it showed. The pic was terrible. There was no instructions. Only gripes

The location and staff service on arrival, one of the rooms was very good, roomy, clean and tidy. The reception area is very welcoming and roomy with lots of seating available. The hotels is very central and close to most other amenities.

Easy to book in. We arrived early. Both rooms were well appointed & spotlessly clean, with good lights & linen.The towels were fluffy & great driers. Our rooms were at the back of the hotel, which was perfect for us as it was quiet. The extra safety catch on each room door was wonderful - it is the first time I have felt totally safe Nia hotel room. breakfast was delicious- plenty of choice & delicious! All the staff were helpful, friendly & professional. The central location was perfect for us as we were attending a concert - short walk for us.

The staff was very friendly and professional, the receptionist Winifred was fantastic. We even receievd a glass of bubbly upon arrival. We loved the swimming facilities also, very relaxing and easy to check in and out. I would absolutely recommend the breakfast addition to your stay, highly enjoyed it. We loved how close the location of the hotel was to the victoria centre and train station.